PDF view resolution in C1ReportViewer 2025v2 399

Posted by: enrique.pv-ext on 25 March 2026, 11:45 am EST

  • Posted 25 March 2026, 11:45 am EST - Updated 25 March 2026, 11:50 am EST

    Hi,

    Migrate from 2010v1 to 2025v2 399 in ASP.NET WebForms NET Framework 4.8.1.

    Using C1ReportViewer from C1.Web.Wijmo.Controls.48.dll

    Changes C1WebReport to C1ReportViewer control.

    PDF view is very bad, mabye resolution ? any another parameter that applies to good resolution ?

    Increasing image quality in output PDF from Report Viewer ?

    thanks a lot!

  • Posted 27 March 2026, 7:13 am EST

    Hello Enrique,

    We are able to observe the same behavior at our end as well. We have escalated the behavior to the development team for further insights. [Internal Tracking ID: C1WEB-30443]

    Rest assured, we’ll get back once we have more information.

    Regards,

    Uttkarsh.

  • Posted 8 April 2026, 11:09 am EST

    Hello Enrique,

    As per the team, he reported behavior is a bug. [Bug Tracking ID: C1WEB-30450]

    Currently we do not have an ETA for the fix, but rest assured, we’ll update you once the issue is fixed.

    Regards,

    Uttkarsh.

  • Posted 12 August 2026, 2:28 am EST

    Hello Enrique,

    The issue has been fixed in the latest build: 4.8.20261.413

    To upgrade to the latest build, follow the steps below:

    • Install the latest version of ComponentOneControlPanel from here
    • Run ComponentOneControlPanel as administrator.
    • Go to Products → Build Repository → Web
    • Click “Update” button for “ASP.NET Web Forms Controls”
    • Click “Update to latest version”

    Please let us know if you face any issue.

    Regards,

    Uttkarsh.

  • Posted 14 August 2026, 6:14 am EST

    olderversion is 4.8.20252.399 ? whats about web.config or other config files ?

    license is the same ?

      <add path="WijmoControlsResource.axd" verb="*" type="C1.Web.Wijmo.Controls.WijmoHttpHandler, C1.Web.Wijmo.Controls.48, Version=4.8.20252.399, Culture=neutral, PublicKeyToken=9b75583953471eea" validate="false" />
          <add path="C1UploadProgress.axd" verb="*" type="C1.Web.Wijmo.Controls.C1Upload.UploadProgressHandler, C1.Web.Wijmo.Controls.48, Version=4.8.20252.399, Culture=neutral, PublicKeyToken=9b75583953471eea" validate="false" />
        </httpHandlers>
        <httpModules>
    
          <add name="C1UploadModule" type="C1.Web.Wijmo.Controls.C1Upload.UploadModule, C1.Web.Wijmo.Controls.48, Version=4.8.20252.399, Culture=neutral, PublicKeyToken=9b75583953471eea" />
        </httpModules>
    
        <add name="WijmoControlsHttpHandler" verb="*" preCondition="integratedMode" path="WijmoControlsResource.axd" type="C1.Web.Wijmo.Controls.WijmoHttpHandler, C1.Web.Wijmo.Controls.48, Version=4.8.20252.399, Culture=neutral, PublicKeyToken=9b75583953471eea" />
  • Posted 14 August 2026, 7:59 am EST

    Hello Enrique,

    Yes, that’s correct, the version you were on is 4.8.20252.399, and the fix is available in the newer build 4.8.20261.413.

    Since the httpHandlers/httpModules entries reference the assembly with an explicit Version= attribute, you’ll need to update those entries to point to the new version after upgrading. The simplest approach is to replace 4.8.20252.399 with 4.8.20261.413 in each type= string (all three entries you pasted).

    It should continue to work without any changes after this update.

    After updating the version strings and rebuilding, please give it a try and let us know if you run into any issues. Please share images of the issue you get so that we can investigate accordingly.

    Regards,

    Uttkarsh.

  • Posted 29 September 2026, 6:06 am EST - Updated 29 September 2026, 6:11 am EST

    the latest build: 4.8.20261.413

    To upgrade to the latest build, follow the steps below:

    Install the latest version of ComponentOneControlPanel from here

    Run ComponentOneControlPanel as administrator.

    Go to Products → Build Repository → Web

    Click “Update” button for “ASP.NET Web Forms Controls”

    Click “Update to latest version”

    Open my ComponentOneControlPanel (actual, not latest) is different steps

    Build Repository → ASP.NET Web

    Controls for ASP.NET Wijmo

    what’s about my license key ? not changes anything about it ? using the same license key ?

    Now, open ComponentOne Panel, installed version 2025v2 (399) for ASP.NET Web Forms Controls.

    Update to new version button below ???

    ComponentOne ASP.NET Web Forms Edition

    Product License ACtivated

    ComponentOne ASP.NET Web Forms Edition

    Expiration Date. Never

    Edition v2024.2 ???

  • Posted 29 September 2026, 6:56 am EST - Updated 29 September 2026, 7:02 am EST

    Hello Enrique,

    → Open my ComponentOneControlPanel (actual, not latest) is different steps

    The version of ComponentOneControlPanel you have installed is 2.26.0.155, while the latest is 2.26.4.414. To get the latest C1WebForms, please uninstall the older ControlPanel and install the latest one from this link: https://cdn.mescius.com/ComponentOne/ControlPanel/ComponentOneControlPanel_226.4.414.exe

    Once it is installed, you will find the latest version of C1WebForms in the ControlPanel:


    → what’s about my license key ? not changes anything about it ? using the same license key ?

    The screenshot you shared shows a 2024v2 edition key. That key works with WebForms versions up to 2025v2 only, so it will not support 2026v1 (build 413), the version you are upgrading to. You will need to upgrade your license key to use the newer versions.

    For a new license key or any related questions, please contact our Sales team:

    Tel: +49 211 87975540

    Email: eu.sales@mescius.com

    Regards,

    Uttkarsh.

  • Posted 29 September 2026, 7:33 am EST

    I’ll contact to EU Sales.

    I dont understand.

    “In case you would like to still have updates, you just need to renew your perpetual subscription.

    Perpetual means that you can use your key with no time limit, however, if you do not renew, you will not have access to support and newer versions.”

    We have 2 licences, perpetual subscription licenses.

    One year for updates ?

    We pay 2 licenses in 2026 may. We use 2025v2.399 version.

  • Posted 29 September 2026, 10:55 am EST - Updated 30 September 2026, 8:36 am EST

    Title: Perpetual license and 2026v1 (build 413) - C1ControlPanel

    Update:

    We apologize for the confusion. The correct key version should be 2025v2 rather than 2024v2.

    Therefore, we have generated the correct keys for you, which are perpetual and valid through 2026v2.

    Please find them below:

    C1P-xxxxx

    C1P-yyyyy

    You can download the latest ComponentOne Control Panel using the link below:

    https://cdn.mescius.com/ComponentOne/ControlPanel/ComponentOneControlPanel_226.4.414.exe

    If you have any further questions, please don’t hesitate to contact us.

    Takahisa Yoshimi

    MESCIUS EUROPE GmbH

    generated the correct keys for you, which are perpetual and valid through 2026v2 ??

    Then, use the generated correct key for activate ?

    Older keys not valid yet ?

  • Posted 29 September 2026, 11:48 pm EST

    Hello Enrique,

    Thanks for confirming. Now that you have the updated keys for edition 2025v2, you can use any version up to 2026v2. That means you can move to version 2026v1 (build 413), the version you are upgrading to.

    To activate the license on your machine, please follow these steps:

    1. Run “C:\ProgramData\SA3\sa3client-ui.exe”.
    2. Click the gear icon “:gear:” in the top-right corner of the application.
    3. Under “Legacy Settings”, check “Generate Licenses for Previous Versions”, then click “Back”.
    4. Click the “Activate Serial Key” button in the top-left corner.
    5. Enter your Serial Key and click “Activate”. Make sure there are no spaces at the start or end of the key.

    We shared the steps for updating to the latest version earlier, so please refer to that message for the upgrade itself.

    If you run into any issues or have further questions, let us know.

    Regards,

    Uttkarsh

  • Posted 30 September 2026, 8:51 am EST - Updated 30 September 2026, 8:57 am EST

    Yeah, activate license

    Uninstall old ControlPanel, open latest ControlPanel exe to install

    Install

    Directory

    Contradiction versions Control Panel

    Problems licx, gclicx, sa3licx ???

    C:\ProgramData\GrapeCity\gclm

    gclm.exe

    C:\ProgramData\SA3

    sa3client-ui.exe

    Visual Studio Runtime License

  • Posted 1 October 2026, 12:47 am EST

    Hello Enrique,

    This looks related to the forum case you opened recently:

    https://developer.mescius.com/forums/webforms-edition/componentone-2026v1-413-no-runtime-license-is-available

    Please continue the conversation there so we can keep everything in one place and avoid confusion.

    Regards,

    Uttkarsh

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