Negative numbers on export chart did not appear

Posted by: ricardo.aleixo on 9 October 2024, 1:49 pm EST

  • Posted 9 October 2024, 1:49 pm EST - Updated 9 October 2024, 1:55 pm EST

    Hi.

    W’ve working with exporting images usign Spread API and when we tried export a chart with negative numbers those part didn’t show up.

    In SpreadJS on front-end:

    And when we tried generate the image using SPREAD API on JAVA, the negative numbers do not appear:

  • Posted 10 October 2024, 2:51 am EST

    Hi,

    We tested the behavior you mentioned by loading an .sjs file into the latest v7.2.2 of DsExcel Java library, and the chart with negative numbers is exported correctly. For reference, please see the attached sample project which includes the exported chart image as well.

    If you are using an older version of DsExcel Java library, we suggest you upgrade to the latest version and check the behavior again, as it is possible that the behavior was fixed in a later version.

    Attachment: negativeNums.zip

    In case you want any details related to the license purchase, you can contact the sales team at:

    Tel: 1.800.858.2739 | 412.681.4343
    Fax: 412.681.4384
    Email: us.sales@mescius.com

    Best Regards,

    Kartik

Need extra support?

Upgrade your support plan and get personal unlimited phone support with our customer engagement team

Learn More

Forum Channels