Posted 23 July 2020, 8:48 am EST
I cannot get a 2015 serial activated, the control panel just says “something went wrong” (thank you for the wonderful error msg)
Should I post the serial here and the email I need it deactivated an re-activated to?
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Posted by: josh on 23 July 2020, 8:48 am EST
Posted 23 July 2020, 8:48 am EST
I cannot get a 2015 serial activated, the control panel just says “something went wrong” (thank you for the wonderful error msg)
Should I post the serial here and the email I need it deactivated an re-activated to?
Posted 23 July 2020, 6:09 pm EST
Hello,
Your case has been replied on the given link:
https://supportone.componentone.com/home/casedetail/454765
Please continue the thread there only.
Regards,
Prabhat Sharma.
Posted 24 July 2020, 2:07 am EST
thank you, I have received the error
“Activated too many times”
The old computers are no longer available, so I need the serial key to be reset by you, please.
Posted 24 July 2020, 2:27 am EST
Also the support link you sent, I get
“Issue ID 454765 either does not exist or you do not have permission to view this issue.”
I tried with both accounts wendym@thekitchenshowcase.com and josh@coolbluewater.org the link does not work.
the serial in question ends with : … 6U9FJH1
please reset it thank you
Posted 26 July 2020, 10:21 pm EST
Hi Josh,
Sorry for the inconvenience.
Here is the correct link : https://supportone.componentone.com/casedetail/454765
Your case has been replied on the above link.
Regards,
Prabhat Sharma.