Posted 3 October 2018, 6:08 am EST
Hi,
I have registered a new serial key in the licence page but i am not able create a distribution key?
Thanks,
Sasmita
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Posted by: sasmita.swain2014 on 3 October 2018, 6:08 am EST
Posted 3 October 2018, 6:08 am EST
Hi,
I have registered a new serial key in the licence page but i am not able create a distribution key?
Thanks,
Sasmita
Posted 4 October 2018, 7:46 am EST
Hi Sasmita,
We are sorry for the inconvenience.
For the issue related not to generate distribution key after registering serial key, one should contact the sales teamus.sales@grapecity.com with your Account information(Email ID) and the registered Serial key.
For now, we have forwarded this issue to the sales team but in future, you may directly contact the sales team.
~Manish
Posted 5 October 2018, 1:42 am EST
Hi Sasmita,
The distribution license has been added to your account. Now, your issue should be resolved. If the issue persists, please re-login to your account.
~Manish