VERY SLOW Export to PDF using IE11

Posted by: jose.palo on 13 June 2018, 11:49 am EST

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    Posted 13 June 2018, 11:49 am EST

    Hi Team,

    can you please help me understand why the export to PDF function is taking so much time when we are using IE11? it is running fine in Mozilla, and Chrome.

    IE Version = 11.0.9600.19002

    Mozilla Version = 60.0.2

    Chrome Version = 66.0.3359.181

    it is taking +15 mins to export to PDF a 5 columns, with 2000 rows data using IE11, while it only took 2 mins or so using Chrome and Mozilla.

  • Posted 13 June 2018, 7:25 pm EST

    Hi Jose,

    We are sorry, the PDF export speed is limited by Browser performance. Since PDF export is complete client side, the performance varies browser to browser.

    As you know IE has performance issue, PDF export takes more time on IE. By reducing styling or number of page, the performance may be improved.

    ~Manish

  • Posted 14 June 2018, 9:41 am EST

    Thanks for your reply Manish,

    I guess what you suggested are the only workaround for this.

    thank you!

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