Flexchart - horizontal line not displayed on Safari (iPhone, iPad)

Flexchart - horizontal line not displayed on Safari (iPhone, iPad)

Posted by: christianriedl on 14 September 2017, 11:27 am EST

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  christianriedl

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  Posted 14 September 2017, 11:27 am EST

  I am using Wijmo 5 flexchart (line plot) on several browsers. While everything is fine on IE, Chrome I got a problem on Safari : An exactly horizontal line is not shown. My sample draws to lines, red and yellow.
  
  The yellow is displayed the red not. Wijmo creates correct SVG objects
  
  as shown below. The attached jpg shows Situation in Safari browser.
  
  Ist not a Wijmo ist a Safari Problem I think, but is there a work arround ?

  

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  manpreet-kaur

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  Posted 14 September 2017, 11:27 am EST

  Hello,

  I tested the issue with the following online demo: http://demos.componentone.com/wijmo/5/Angular/Explorer/Explorer/#/chart/zones. I could observe that none of the horizontal lines displaying the zones was displayed on Safari when using an IPad device.

  Could you please test the issue with the above link and confirm if you are referring to the same issue. It would help me to escalate the issue to the concerned tean accordingly. Please let me know in case you are referring to a different scenario or observing a different behaviour.

  Thanks,
  
  Manpreet Kaur

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  christianriedl

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  Posted 14 September 2017, 11:27 am EST

  I verified that the problem occurs only on IOS versions before 9.
  
  So the bug has been fixed in meanwhile.
  
  Thank you Manpreet.

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  manpreet-kaur

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  Posted 14 September 2017, 11:27 am EST

  Hello,

  It is good to know that your issue has been resolved. Thank you for sharing your observations with us.

  Thanks,
  
  Manpreet Kaur

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  neilbhisma2671

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  Posted 8 October 2018, 5:47 am EST

  Glad to being a part of your discussion. Few days ago i also faced this same issue-horizontal line not displayed on Safari iPhone. Then i start researching solution online on google & finally i found the best blog to resolved my issue, you can also try it by following this link: [b]https://www.applemacsupportnumbers.com/apple-customer-support/[/b]