The "Zoom to Selection" is not working correctly

Posted by: hieu.van.nguyen on 11 April 2023, 3:18 am EST

  • Posted 11 April 2023, 3:18 am EST - Updated 11 April 2023, 3:58 am EST

    Dear,

    The “zoom to selection” cannot work correctly as the attached file

    Please help explain to me the reason or show me how to resolve it.

    Regard.

  • Posted 11 April 2023, 11:56 am EST

    Hi,

    I couldn’t find any attached file attached to this case. Could you please share the mentioned file with us? Also, could you please elaborate the issue you are facing?

    Regards,

    Ankit

  • Posted 20 April 2023, 6:54 am EST

    Hi,

    My issue is the “zoom to selection” does not focus exactly with the active cell

    test (1).zip

  • Posted 20 April 2023, 6:55 am EST

    I have uploaded the file above, pls help me check it.

  • Posted 24 April 2023, 8:09 am EST

    Hello Hieu,

    We were able to replicate the issue on our end. We replicated the issue by selecting “Zoom to Selection” option from the designer ribbon when the active cell was H5. It was not showing active cell in the viewport when the selection was zoomed.

    After investigating, it seems the issue occurs when there are frozen rows and frozen columns in the sheet. Hence, we have escalated this issue to the concerned team for further investigation and resolution. The internal tracking id for this issue is: SJS-18040.

    Please be rest assured, we will keep you updated as there is any progress on this issue.

    Regards,

    Ankit

  • Posted 24 April 2023, 9:48 pm EST

    Thank you, hope to hear good news from you

  • Posted 24 April 2023, 11:34 pm EST

    Hello Hieu,

    I will let you know as soon as there is a response from the dev team on this.

    Regards,

    Ankit

  • Posted 25 July 2023, 8:41 am EST

    Hi,

    The devs have informed us that the issue will be fixed in the SpreadJS V16.2.0 which will be released by the mid of August 2023. The expected release date is 14th August 2023. I will let you know when there is an update from the dev team or when the release will be available.

    Regards,

    Ankit

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