SpreadJs error when click on back color ribbon menu

SpreadJs error when click on back color ribbon menu

Posted by: nhan.thanh.nguyen on 18 May 2023, 12:57 am EST

• 

  nhan.thanh.nguyen

  • Post Options:
  • Link
    Copy

  Posted 18 May 2023, 12:57 am EST - Updated 18 May 2023, 2:17 am EST

  Hi teams,
  
  I have this error when I clicked on back color ribbon menu. So I don’t know what event caused that error and how to resolve them because it’s a lib error of spreadjs.
  
  

  

  1142×330 21.5 KB

  
  
  

  

  1900×38 3.54 KB

  
  
  I’m looking forward to hearing from you
  
  Thanks and Best Regards,
  
  Nhan Nguyen

• 

  avinash.pathak

  

  • Post Options:
  • Link
    Copy

  Posted 18 May 2023, 5:49 am EST

  Hi,

  We have tested the online designer(https://www.grapecity.com/spreadjs/designer/index.html) and it is working fine without any errors. Could you please share a sample that replicates the issue so that we could investigate it further and help you accordingly?

  MRegards,
  
  Avinash

• 

  nhan.thanh.nguyen

  • Post Options:
  • Link
    Copy

  Posted 18 May 2023, 6:09 am EST

  Hi,
  
  Do we have any setting that can cause this error? Like set back color/fonts/fore-color or anything else? It’s occurred when we click on back color ribbon menu

• 

  avinash.pathak

  

  • Post Options:
  • Link
    Copy

  Posted 18 May 2023, 8:01 am EST

  Hi,

  No, We don’t have any setting that may cause this issue. Please provide a sample for an investigation that will enable us to investigate the issue.

  Regards,
  
  Avinash