Spread.Services license error

Spread.Services license error

Posted by: jayesh.upadhyay on 23 February 2018, 6:37 pm EST

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  jayesh.upadhyay

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  Posted 23 February 2018, 6:37 pm EST

  We recently got license for Spread.Services package.

  I follow the instruction specified at following link :
  
  http://help.grapecity.com/spread/SpreadServices/webframe.html#ApplyLicense.html

  It errors out with “Invalid license key” message on LicenseManager.SetLicense(“001234567890123456789012”); line

  I fake the license key in above statement … but in real code we use the key provided by grapecity and it errors out.

  Please help

  Thanks
  
  Jayesh

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  abdias.michael

  

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  Posted 26 February 2018, 8:06 am EST

  Hi Jayesh,

  Could you please get in touch with our Sales team in the US at 1.800.858.2739 or 412.681.4343 between 9AM - 5PM EST for your license key issue. They’ll be able to help you out with the correct license key.

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  jayesh.upadhyay

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  Posted 26 February 2018, 5:59 pm EST

  It got resolved after talking to sales team. The issue was … we were using Product Key as License key.
  
  License key is very long generated encrypted string and not the product key.

  All good now.
  
  Thanks