Issue while creating stock chart

Issue while creating stock chart

Posted by: dpandey on 13 January 2026, 8:20 am EST

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  dpandey

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  Posted 13 January 2026, 8:20 am EST

  Hi,
  
  When we are creating the stock chart using a valid data , normally it is creating the stockHLC chart on spreadJS designer but when we try to create the stockHLC chart using only three rows of data , then it doesn’t render the stock chart and doesn’t create any stock chart .
  
  I have taken data from here to create stock chart : https://developer.mescius.com/spreadjs/demos/features/charts/chart-types/stock-chart/purejs

  I think this is happening for all types of stock chart when the number of rows are less than or equal to number of columns while creating stock chart.

  Attaching the gif too:

  https://gccontent.blob.core.windows.net/discourse-forum-uploads/file-4ac1529d-0b96-458b-9ec8-d0fb949b7444.gif(image larger than 4 MB)

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  priyam.kushwaha

  

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  Posted 14 January 2026, 3:26 am EST - Updated 5 May 2026, 7:59 am EST

  Hi,

  Thank you for reaching out on the forum.

  According to your account-specific details, we’re unable to continue providing support in this public setting for your questions. This appears to be a case-specific situation related to your account and licensing status.

  To assist you further, we kindly recommend contacting our support or billing team directly at customerengagement@mescius.com, where they can review your account details and help resolve the issue appropriately.

  Thank you for your understanding.

  Regards,
  
  Priyam