Pop-Up Calendar Resolution

Posted by: bbordiuk on 9 April 2019, 11:18 am EST

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    Posted 9 April 2019, 11:18 am EST - Updated 30 September 2022, 1:56 pm EST

    I’m using a DateTime cell with a pop-up calendar in Spread.Net 6. At my screen resolution (1680x1050) the calendar looks fine. When it’s opened at higher screen resolutions (3360x2100 with 350% scaling) the calendar is squished, as in the attachment. Is there some work-around for this problem? Is the problem addressed in a later version?

  • Posted 10 April 2019, 7:16 am EST

    Hello,

    Currently, we don’t have such high DPI setting machine available with us to test the case.

    Hence, in the meantime we would request you to please test the case with the latest version of spread available at this link and share your observations:-

    https://www.grapecity.com/en/download/spreadnet

    If in case this issue persist at your end( with the latest version) then we will escalate it further to our developers for the fix.

    Thanks,

    Reeva

  • Posted 10 April 2019, 10:14 am EST

    If I install the trial version, what happens to my current version? If I uninstall the trial after use, will my current version still work or will I need to reinstall and re-license it?

  • Posted 10 April 2019, 1:02 pm EST - Updated 30 September 2022, 1:56 pm EST

    I was able to determine that the latest version does fix the resolution problem. What’s the cost for an upgrade from version 7?

  • Posted 12 April 2019, 12:12 am EST

    Hello,

    For cost related issues, you need to contact our sales team at “us.sales@grapecity.com”. They will help you in this regard.

    Thanks,

    Reeva

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