ActiveReports license is not available or has expired

Posted by: xuan.nguyen on 12 June 2024, 10:55 pm EST

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    Posted 12 June 2024, 10:55 pm EST - Updated 12 June 2024, 11:02 pm EST

    Hi All,

    Im using AR14 with trial license. But I still got the error after run the app:

    “ActiveReports license is not available or has expired.

    Please note ActiveReports Web Designer requires Professional license.”



    My trial license have not expired yet.



    This is my licenses.licx:

    GrapeCity.ActiveReports.PageReport, GrapeCity.ActiveReports
    GrapeCity.ActiveReports.Aspnet.WebViewer, GrapeCity.ActiveReports.Aspnet.Viewer
    GrapeCity.ActiveReports.Aspnet.WebDesigner, GrapeCity.ActiveReports.Aspnet.Designer


    How can I fix it.

    Thanks,

  • Posted 13 June 2024, 5:41 am EST

    Hi Xuan,

    Unfortunately, we could not replicate this issue at our end. Could you please share with us the stripped-down sample replicating the issue so that we can investigate further?

  • Posted 13 June 2024, 10:35 pm EST

    Thanks for your response. I change to use ActiveReportsJS 4.2 instead and it work now.

  • Posted 13 June 2024, 11:19 pm EST

    Hi Xuan,

    We are glad that your issue has been resolved! Feel free to create a new post/ticket in case of any queries or questions, and we’ll be glad to assist!

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