Sometimes content cannot be displayed properly in AR17 JSViewer

Posted by: tianj on 8 May 2024, 10:49 am EST

    • Post Options:
    • Link

    Posted 8 May 2024, 10:49 am EST - Updated 8 May 2024, 10:54 am EST

    As shown in the screenshot, when a report with a large number of pages is displayed, sometimes the content is incompletely displayed. The HTML Element of the content can be seen through the browser’s devtools, but it cannot be rendered correctly in the Viewer.

  • Posted 9 May 2024, 12:54 am EST

    Hi Justin,

    Unfortunately, this issue is not replicable at our end with a report with > 150 pages too. Please refer to the attached sample that we tested.

    Could you please share with us your sample report replicating the issue so that we can investigate it and get back to you accordingly?

    Attachment: JSViewer_MVC_Core.zip

Need extra support?

Upgrade your support plan and get personal unlimited phone support with our customer engagement team

Learn More

Forum Channels