Posted 23 August 2024, 1:24 am EST - Updated 23 August 2024, 1:29 am EST
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Posted by: anjushaji0007 on 23 August 2024, 1:24 am EST
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Posted 26 August 2024, 12:03 am EST
Hi Anju,
Apologies for the delay in getting back to you.
Thanks for the attachments but it would be difficult to comment upon the exact cause of the issue without actually looking into a sample replicating the issue. Could you please try providing us with your sample, runnable report replicating the issue so that we can investigate the same at our end and get back to you?
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Posted 26 August 2024, 2:47 am EST - Updated 26 August 2024, 2:53 am EST
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Posted 26 August 2024, 2:59 am EST
Hello Team,
Have attached sample report for your reference.
Kindly look into this Issue .
This issue is occurring frequently -
Posted 26 August 2024, 4:41 am EST
Hi Anju,
Thanks for the report sample.
However, the report seems to be running fine at our end while we previewed it using ActiveReportsJS v5.0.3 Standalone Report Designer. Please see the attached screenshare video depicting the same.
Attachment: screen-capture.zip
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Posted 27 August 2024, 1:53 am EST
Dear Team,
The report works fine sometimes but still the issue occurs in between.
Please see the attached screenshare video depicting the same. -
Posted 28 August 2024, 2:34 am EST
Hi Anju,
We appreciate your patience and cooperation!
However, could you please share with us the steps that led to replicating this issue, as we could not understand the steps in the screenshare video that you have shared? This is because we need the issue to be replicated at our end in order to provide you with a feasible solution.
Also, can you please confirm the exact version of ActiveReportsJS that you are using?