Activate Old product with Serial Key for new One

Activate Old product with Serial Key for new One

Posted by: olivier.rondeau on 7 November 2024, 6:55 am EST

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  olivier.rondeau

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  Posted 7 November 2024, 6:55 am EST

  Hi,

  We are using an old version of Spread.Net WinForm.
  
  We have actualy 3 keys, One for the V12, One for the V13 an an other for the V14.

  Based on this page https://developer.mescius.com/componentone/docs/license/online-license/licensing-old-controls-with-new-serial-key.html, we concluded that we could activate V12 using our new keys for V13 and V14. Are we right ?

  Still based on this page, we followed the protocol but without success.

  We are increasing the number of developers working on this project and are wondering how to acquire new keys for V12.

  Thancks for your help.
  
  Regards.

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  aastha.gupta

  

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  Posted 8 November 2024, 7:36 am EST

  Hi Oliver,

  Due to the confidential nature of the requirement of this issue, we are shifting this support ticket [CAS-53622-F1D4M6] to our private portal. We kindly request you track the following link for further updates on this issue: https://developer.mescius.com/my-account/my-support/case/4a5c0ae4-969d-ef11-8a69-7c1e5259d032

  Note: This is WinForms ComponentOne forum. Please make sure that you post your Spread.NET WinForms cases on its corresponding portal: https://developer.mescius.com/forums/spread-winforms

  Thanks & Regards,
  
  Aastha