DataSource show blank without error

DataSource show blank without error

Posted by: hieu.van.nguyen on 7 September 2023, 2:55 pm EST

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  hieu.van.nguyen

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  Posted 7 September 2023, 2:55 pm EST - Updated 7 September 2023, 3:04 pm EST

  Hi Support team,
  
  I cannot access DataSource, because it always shows blank when I click on the ribbon button but don’t have any error in the console log. I think I missed some config but I don’t find out it. Please help me about it.

  Grapecity version: 16.1.4

  Thanks in advance.

  Best Regards.

  Hieu

  

  1864×784 29.9 KB

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  ankit.kumar

  

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  Posted 8 September 2023, 4:31 pm EST

  Hi Hieu,

  I was not able to replicate the issue with the latest version of SpreadJS Designer V16.2.2 and also with the mentioned version 16.1.4.

  Could you kindly share us a minimal working sample replicating the issue? You may download the latest version using the following link also: http://cdn.grapecity.com/spreadjs/16.2.2/Files/SpreadJS.Release.16.2.2.zip

  Also, the offline samples for various frameworks are also included with the above downloaded link.

  Also, I have included an offline sample attached. You may also modify it and share it with us replicating the issue. Without the sample replicating the issue, it would be hard for us to comment on the nature and cause of the issue.

  Regards,

  Ankit

  purejs.zip

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  hieu.van.nguyen

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  Posted 10 September 2023, 1:29 pm EST

  Hi Ankit,

  Thanks for your response. Currently, the Datasource is invalid in our project, so I will disable it until there is a new requirement for it. I will come back to this issue if it still happens in the future.

  Regards,

  Hieu.

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  ankit.kumar

  

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  Posted 10 September 2023, 2:22 pm EST

  Hi Hieu,

  Please share us a sample in case you face the issue in the future. We will surely look into the sample and help you resolve the issue.

  Regards,

  Ankit