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Posted by: adam.jachocki on 10 October 2022, 8:50 am EST
adam.jachocki
Posted 10 October 2022, 8:50 am EST
Hi, I am trying to add visualisation to existing signature. Pdf was signed by thirparty signing service - without any signature. So I tried to add WidgetAnnotation to SignatureField. But after that signature is treated as invalid.
So, is there any way to add signature visualisation to already existing signature?
prabhat.sharma
Posted 11 October 2022, 5:14 am EST
Hello Adam,
We do not see any license key linked to your email so we are assuming that you do not have a license. If you run a sample that uses a signed PDF without a valid license key of GcPdf, then the original signature in the generated PDF is invalidated. This happens because a license header is added to the PDF in such cases which changes the original signed document.
If you have the license then please share the stripped-down sample to show your issue and if you need the trial key to evaluate the product then please feel free to ask.
Regards,
Prabhat Sharma.
adam.jachocki
Posted 11 October 2022, 5:20 am EST
Hi, I don’t have a license yet. I’m trying different products to check which answers my needs.
I was aware of this header, so I first saved a file using GC and then signed file with this header. I hoped that header won’t be added for a second time.
Anyway is there such possibility to add signature visualisation to already existing signature?
prabhat.sharma
Posted 12 October 2022, 5:02 am EST
Hello Adam,
Your case has been replied on the given link:
https://www.grapecity.com/my-account/my-support/case/2dbfb10c-0c4a-ed11-bba2-00224827e5da
You can also go to your My Support page to see the case:
https://www.grapecity.com/my-account/my-support
Case ID: CAS-34988-G7G6F8
Regards,
Prabhat Sharma.
