Active reports preview issue when running with multiple pods

Active reports preview issue when running with multiple pods

Posted by: prithiviraj_yayathirajan on 14 June 2024, 5:08 am EST

• 

  prithiviraj_yayathirajan

  • Post Options:
  • Link
    Copy
  • Jump To Answer

  Posted 14 June 2024, 5:08 am EST

  Hi,

  We are currently using Active Report-Designer 18 integrated into our application. Everything works fine when running a single instance. However, we are encountering issues with the preview functionality when running multiple pods. During preview, the render call always succeeds and returns a viewId and documentId. Unfortunately, subsequent calls to TOC and progress, with viewId in payload, fail inconsistently. The error returned is 404, indicating that the viewId data is not available across other pods. I need to understand how the viewId is generated and where it is stored.

• 

  katyayny.raghuvanshi

  

  • Post Options:
  • Link
    Copy

  Posted 19 June 2024, 6:56 am EST

  Hi Prithiviraj,

  We deeply apologize for the delay in getting to your case.

  We would suggest you either use Sticky Sessions or use ActiveReportsJS instead to resolve the issue.