PDF export error on the FlexViewer when using OTF fonts

PDF export error on the FlexViewer when using OTF fonts

Posted by: epician on 30 July 2024, 11:34 am EST

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  epician

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  Posted 30 July 2024, 11:34 am EST

  Hello.

  I having trouble with PDF file export feature on the FlexViewer.
  
  C1 WPF Edition 4.5.2 and 4.6.2 were having same issue.

  PDF exporting fails with FlexDocument that are using OTF fonts.
  
  Sample font is here:
  
  https://github.com/orioncactus/pretendard/tree/9ebfb7409e324b72d8e8af79ce7136b87a9669e8/packages/pretendard/dist/public/static

  Another file formats working fine including Word, Excel, PNG, JPG. But, When I trying export to PDF file, broken file saved with error message on the FlexViewer’s status bar.

  Error message is “Specified FontSubBase object invalid”.

  Please investigate this issue.

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  kartik.dua

  

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  Posted 31 July 2024, 5:43 am EST

  Hi,

  We could see the behavior when using the Font you mentioned. We have reported it to the development team to get their insights on this and will let you know the updates as soon as possible.

  [Internal Tracking ID: C1WIN-29578]

  Best Regards,
  
  Kartik