How to increase the sensitivity on the C1DockTabControl header

Posted by: rambabu on 25 June 2024, 7:14 am EST

  • Posted 25 June 2024, 7:14 am EST - Updated 25 June 2024, 7:44 am EST

    Hello,

    I am seeking to increase the sensitivity of the C1DockTabControl(version 6) header bar to prevent accidental undocking from the docked state. Could you please let me know if there is a solution for this?

    a few of our customers have reported that the control enters the floating state simply by clicking on the header, possibly because of the old mouse. To prevent this issue, we are considering increasing the drag sensitivity. Could you please let me know if there is a solution for this?

    Thanks & Regards

  • Posted 26 June 2024, 3:29 am EST

    Hi Rambabu,

    Thanks for the information. We have some additional questions for further investigation of the issue:

    1. Could you please identify any similarities in the working environments of the customers who have reported this issue?

    2. Additionally, please verify if the issue is replicable with the latest version of C1DockControl in their working environment.

    3. If possible, provide a GIF or video demonstrating the issue along with the environment specifications. This will help us analyze the problem more effectively.

    4. Also, let us know how frequently this issue occurs.

    Your cooperation is highly appreciated.

    Thanks & Regards,

    Aastha

Need extra support?

Upgrade your support plan and get personal unlimited phone support with our customer engagement team

Learn More

Forum Channels