Error loading Font (Causing missing checkbox)

Error loading Font (Causing missing checkbox)

Posted by: aheath on 29 June 2023, 6:21 pm EST

• 

  aheath

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  Posted 29 June 2023, 6:21 pm EST - Updated 29 June 2023, 6:26 pm EST

  Hi, I’m getting an error in my console and can’t see a checkbox that visible in any other viewer (including your demos). Do you know what could be causing this error?
  
  Warning: loadFont - translateFont failed: “TypeError: Failed to execute ‘fetch’ on ‘WorkerGlobalScope’: Failed to parse URL from undefinedFoxitDingbats.pfb”.
  
  

  Here’s an example of how it appears normally:

  

  942×311 26 KB

  And here’s how it appears in our grapecity editor:
  
  

  

  1115×351 27.5 KB

• 

  manish.gupta

  

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  Posted 2 July 2023, 2:33 pm EST

  Hello,
  
  We are sorry for the inconvenience caused. Please try to load the PDF with the following demo sample:
  
  https://www.grapecity.com/documents-api-pdfviewer/demos/edit-pdf/purejs

  Also, in case the issue occurs, please share the PDF that causes the issue. That would help us on replicating the issue.
  
  If not, please try to upgrade the SupportApi and GcPdfViewer version to the latest.

  Regards,
  
  Manish Gupta