Active Report 2 - Lost Serial #

Posted by: benoit.valenti on 11 March 2020, 11:26 am EST

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    Posted 11 March 2020, 11:26 am EST

    Hi,

    We bought many years ago a AR 2 (with VB6) license but now since the programmer left, we are not able to find the Serial # or the email that comes with it.

    Is there a way for an Admin or Tech Support to help me find it on your side ?

    i need to recompile a vb6 software and i’m always getting the EVALUATION COPY watermark.

    Thanks.

    Benoit Valenti, Sys.Admin.

  • Posted 12 March 2020, 2:52 am EST

    Hello,

    Could you please provide any more information like Name of the employee, Company Name or anything you can provide so that I can the serial information in our database.

    Thanks,

    Mohit

  • Posted 12 March 2020, 7:40 am EST

    Sure!

    It was bought by Astral Media back in the days.

    The person who used it was Alexander Maiornikov.

    let me know if you find something.

    Thanks.

  • Posted 12 March 2020, 7:47 am EST

    Hello,

    Sorry to mention that I have not found any license against the “Astral Media” company and “Alexander Maiornikov” user.

    Could you please give any other information regarding the same.

    Thanks,

    Mohit

  • Posted 12 March 2020, 7:51 am EST

    Unfortunately, it’s all i got.

    The company is Astral Media or Astral Radio, even just Astral.

    Alexander was the Dev who used it.

  • Posted 12 March 2020, 8:02 am EST

    Hello,

    Sorry, I am unable to find any information related to Astral Media or Astral Radio, even just Astral. Could you please provide any email id of the developer so that I can search the same at my end.

    Thanks,

    Mohit

  • Posted 12 March 2020, 8:02 am EST

    or just provide the domain of the email ID.

    Thanks,

  • Posted 12 March 2020, 8:18 am EST

    Hello,

    Still, there is no information corresponding to these domains. Do you have any order information or have you transfer the license to another company.

    Thanks,

    Mohit

  • Posted 12 March 2020, 8:23 am EST

    We were recently bought buy Bell Media, but i really doubt someone transferred the license.

    The only thing that could have happened is someone else bought the license with his name. I have two names if you don’t mind looking into

    • Jacques Larcher (or Jacques L’archer)
    • Paul Hayeur

    if you find nothing, that means it’s lost.

    i’ll find something else or hire another Dev. to do the job.

  • Posted 12 March 2020, 8:38 am EST

    Hello,

    I am extremely sorry that I am unable to find any information regarding your license. However, you can contact our sales team “us.sales@grapecity.com” or 18008582739(9AM - 5PM EST) for the same:

    Thanks,

    Mohit

  • Posted 12 March 2020, 8:44 am EST

    Thank you for your time!

    have a nice one.

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