Posted 24 March 2020, 12:01 am EST
We are using AR11 11.3.13058.
We have a customer that all of a sudden the counting of the pages on the display is taking about 4 seconds per page. Before (like 2-3 weeks ago) the count was a blur because it was so fast.
It doesn’t seem to matter what printer (laser or label) it goes to. Their issue is they print hundreds of labels at a time and it is now taking 20 times longer than before.
Once we issue chk = in_rpt.Document.Print(False, True) to get it to print, the system returns to our program before the page counting starts. From us starting the print until it returns from the above .Print command is about 3 seconds total, so the page counter is occurring outside of what we can see or control.
What could be causing this issue for our customer? We are at a loss as to what to direct them to look at.
